Terms & Conditions

Welcome to JCBL Mobility.
By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms govern your use of jcblmobility.com and any purchases made through the website.
  • By using this website, you confirm that you are legally capable of entering into a binding contract under Indian law.
  • JCBL Mobility reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website implies acceptance of the updated terms.

2. Products & Services

  • All products listed are intended for personal mobility assistance.
  • Product images, descriptions, and specifications are for reference purposes only and may vary slightly from the actual product.
  • Some products may be custom-made or built to order, and such items may have different return or cancellation conditions.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned on the product page.
  • Prices are subject to change without notice.
  • Payments are processed securely through third-party payment gateways.
  • JCBL Mobility is not responsible for payment failures due to gateway or bank issues.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to:
    • Incorrect pricing or product information
    • Payment issues
    • Suspected fraud or misuse
    • Product unavailability

If an order is cancelled after payment, applicable refunds will be processed as per our Refund & Returns Policy.

5. Shipping & Delivery

  • We currently ship only within India.
  • Delivery timelines are estimates and may vary due to production schedules, logistics, or unforeseen circumstances.
  • JCBL Mobility is not liable for delays caused by courier partners, natural events, or regulatory issues.

6. Cancellations, Returns & Refunds

  • Order cancellations, returns, refunds, and restocking fees are governed by our Refund & Returns Policy.
  • Customers are advised to review the policy carefully before placing an order.
  • Payment gateway charges are non-refundable.

7. Warranty

  • Warranty coverage is provided as outlined in our Warranty Policy.
  • Warranty applies only to manufacturing defects under normal usage conditions.
  • Proof of purchase is mandatory for any warranty claim.

8. User Responsibilities

By using this website, you agree:

  • Not to misuse, copy, or distribute website content without permission
  • Not to provide false or misleading information
  • To use products strictly as per instructions provided

Any misuse of products or website content is at the user’s sole responsibility.

9. Limitation of Liability

  • JCBL Mobility shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • Our liability, if any, shall not exceed the value of the product purchased.

10. Intellectual Property

  • All content on this website including text, images, logos, designs, and trademarks are the property of JCBL Mobility.
  • Unauthorized use or reproduction is strictly prohibited.

11. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact our customer support through the details provided on the website.